FAQs

At Brontu, we empower you to take control of your privacy. With The Privacy Protector - Hidden Camera Detector, we offer a robust defense against the invasion of your personal spaces. Crafted with meticulous attention to detail, our products are designed to give you confidence and peace of mind. From our headquarters to your doorstep, we're committed to excellence.

Our Commitment to You

  • Worldwide shipping to bring you our technology no matter where you are.
  • Expedient and careful processing of your order, ensuring your privacy tools arrive promptly.
  • Exceptional customer service, ready to assist you at every step.

Frequently Asked Questions (FAQs)

How can I contact Brontu? You can reach out to us at info@brontu.com, where our dedicated customer service team will assist you with any inquiries.

Do you ship worldwide? Yes, we offer global shipping to ensure that everyone has access to our privacy protection tools.

Where do you ship from? We have multiple warehouses around the world, ensuring efficient delivery times and service.

Can I change or cancel my order? Please contact us within 12 hours of placing your order for any changes or cancellations. Beyond this window, we cannot guarantee changes due to our quick processing times.

What payment methods do you accept? We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments for your convenience.

When will my order be processed? Orders are processed within 1-3 business days, excluding weekends, holidays, and sale seasons.

How long will it take to receive my order? Orders typically arrive within 5-11 days, depending on your location and specific circumstances.

What if I don't receive my order? If your order hasn't arrived within the estimated timeframe, please contact us for support. If it's been over 30 days, you may be eligible for a refund.

Will I be charged with customs and taxes? Prices on our site are tax-free in USD.

How do I return an item? For returns, please contact our support team at info@brontu.com for guidance.

What if the item(s) I received are defective/incorrect/damaged? Contact us immediately with your order details and photos of the issue. We are committed to addressing your concerns promptly.

When will I receive my refund? Refunds are processed back to the original payment method within 7-10 business days post-return. Contact your bank or card issuer for posting timelines.

For any additional information on our policies or if you have further questions, don't hesitate to contact us directly at info@brontu.com. Your right to privacy is our top priority, and we're here to ensure you're fully supported.